1. Definition and Nature of Personal Data
When you use our website, we may be required to ask you to provide personal data concerning you.
The term “personal data” refers to all data that allows the identification of an individual, which notably corresponds to your last name, first names, username, photograph, postal and email addresses, phone numbers, date of birth, data related to your transactions on the site, details of your purchases and subscriptions, bank card numbers, as well as any other information you choose to provide about yourself.
2. Purpose of this Charter
This charter aims to inform you about the means we implement to collect your personal data, in the strictest respect of your rights.
We inform you in this regard that we comply, in the collection and management of your personal data, with law no. 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version.
3. Identity of the Data Collection Controller
The controller of the collection of your personal data is YOUR COMPANY
4. Collection of Personal Data
Your personal data is collected to fulfill one or more of the following purposes:
- Manage your access to certain services available on the site and their use,
- Carry out operations related to client management concerning contracts, orders, deliveries, invoices, loyalty programs, client relationship tracking,
- Create a file of registered members, users, clients, and prospects,
- Send newsletters, solicitations, and promotional messages. If you do not wish to receive these, we give you the option to express your refusal at the time of data collection;
- Develop commercial statistics and service attendance,
- Organize contests, lotteries, and all promotional operations excluding online gambling and betting games subject to approval by the Online Gaming Regulatory Authority,
- Manage reviews from individuals on products, services, or content,
- Manage unpaid amounts and potential disputes regarding the use of our products and services,
- Meet our legal and regulatory obligations.
We inform you, at the time of collecting your personal data, whether some data are mandatory or optional. We also indicate the possible consequences of a failure to respond.
5. Recipients of the Collected Data
Our company staff, control departments (notably auditors), and our subcontractors will have access to your personal data.
Public bodies may also be recipients of your personal data exclusively to fulfill our legal obligations, as well as legal auxiliaries, judicial officers, and organizations responsible for debt recovery.
6. Transfer of Personal Data
Your personal data may be subject to transfers, leases, or exchanges for the benefit of third parties. If you wish, we give you the option to check a box expressing your agreement on this matter at the time of data collection.
7. Retention Period of Personal Data
- Regarding data related to client and prospect management :
Your personal data will not be kept beyond the time strictly necessary for managing our commercial relationship with you. However, data required to establish proof of a right or contract, which must be kept to comply with a legal obligation, will be retained for the duration provided by applicable law.
Regarding any prospecting operations targeting clients, their data may be retained for a period of three years from the end of the commercial relationship.
Personal data relating to a prospect who is not a client may be retained for three years from their collection or the last contact initiated by the prospect.
At the end of this three-year period, we may contact you again to check if you wish to continue receiving commercial solicitations.
- Regarding identity documents :
In case of exercising the right of access or rectification, data relating to identity documents may be retained for the period provided in Article 9 of the Code of Criminal Procedure, i.e., one year. In case of exercising the right of opposition, this data may be archived for the statute of limitations period provided in Article 8 of the Code of Criminal Procedure, i.e., three years.
- Regarding data related to bank cards :
Financial transactions related to purchases and fees via the site are entrusted to a payment service provider who ensures their proper processing and security.
For service needs, this payment service provider may receive your personal data related to your bank card numbers, which it collects and retains on our behalf and for our account.
We do not have access to this data.
To allow you to regularly make purchases or pay related fees on the site, your bank card data is retained for the duration of your registration on the site and, at the very least, until your last transaction.
By checking the box expressly provided on the site for this purpose, you give us your express consent for this retention.
The data relating to the visual cryptogram or CVV2, printed on your bank card, is not stored.
If you refuse for your personal data related to your bank card numbers to be retained under the conditions specified above, we will not keep this data beyond the time necessary to allow the transaction to be completed.
In any event, data related to them may be retained for evidentiary purposes in the case of any dispute over the transaction, in intermediate archives, for the duration provided by Article L 133-24 of the Monetary and Financial Code, specifically 13 months following the date of debit. This period may be extended to 15 months to consider the possibility of using deferred debit payment cards.
- Regarding the management of opposition lists to receiving prospecting:
Information allowing the consideration of your right of opposition is retained for a minimum of three years from the exercise of such right.
- Regarding audience measurement statistics:
Information stored on users’ devices or any other element used to identify users and allow tracking or visits will not be kept beyond 6 months.
8. Security
We inform you that we take all necessary precautions, organizational and technical measures appropriate to preserve the security, integrity, and confidentiality of your personal data, notably to prevent them from being distorted, damaged, or accessed by unauthorized third parties. We also use or may use secure payment systems compliant with the state of the art and applicable regulation.
9. Cookies
Cookies are text files, often encrypted, stored in your browser. They are created when a user’s browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website’s server.
We can distinguish two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:
- Technical cookies are used throughout your navigation to facilitate it and perform certain functions. For example, a technical cookie may be used to remember responses entered in a form or the user’s preferences regarding the language or the presentation of a website, when such options are available.
- Advertising cookies may be created not only by the website where the user navigates but also by other websites displaying advertisements, announcements, widgets, or other elements on the page viewed. These cookies can notably be used to conduct targeted advertising, i.e., advertising determined based on the user’s navigation.
We use technical cookies. These are stored in your browser for a period not exceeding six months.
We do not use advertising cookies. However, if we ever need to use them in the future, we will inform you beforehand, and you will have the possibility to disable these cookies if applicable.
We use or may use Google Analytics, which is a statistical audience analysis tool generating a cookie that measures the number of visits on the site, the number of pages viewed, and visitor activity. Your IP address is also collected to determine the city from which you connect. The retention period of this cookie is mentioned in article 7(v) of this charter.
We remind you that you can oppose the depositing of cookies by configuring your browser. Such refusal may, however, prevent the proper functioning of the site.
Consent
When you choose to provide your personal data, you expressly give your consent to the collection and use of such data in accordance with what is stated in this charter and in current legislation.
Third Party Services Used on this Site
- Google analytic
- Google Adsense
- Youtube.com
- Dailymotion.com
- Twiiter.com
- instagram.com
- facebook.com
Other Information About Cookies
HOW GOOGLE USES CERTAIN DATA COLLECTED WHEN YOU USE SITES OR APPS FROM OUR PARTNERS.
RULES RELATING TO GOOGLE ANALYTICS ADVERTISING FEATURES
European Cookie Legislation
IAB Europe Guidance : FIVE PRACTICAL STEPS TO HELP COMPANIES COMPLY WITH THE E-PRIVACY DIRECTIVE
Belgium : Privacy Protection Commission ( FRENCH | DUTCH )
Czech Republic : OFFICE FOR PERSONAL DATA PROTECTION
France : NATIONAL COMMISSION ON INFORMATICS AND LIBERTIES
Germany : EC COMMUNICATIONS COMMITTEE WORKING DOCUMENT ON IMPLEMENTATION
Greece : USE OF COOKIES ON THE INTERNET
Ireland : GUIDANCE NOTE ON DATA PROTECTION IN THE ELECTRONIC COMMUNICATIONS SECTOR
Italy : DATA PROTECTION AUTHORITY
Luxembourg : NATIONAL COMMISSION FOR DATA PROTECTION
Netherlands : AUTHORITY FOR CONSUMER AND MARKET
Spain : DATA PROTECTION AGENCY
United Kingdom : INFORMATION COMMISSIONER’S OFFICE
Article 29
GUIDELINES ON OBTAINING CONSENT FOR COOKIES (PDF)
EXEMPTION FROM CONSENT REQUIREMENT FOR CERTAIN COOKIES (PDF)
ONLINE BEHAVIORAL ADVERTISING (PDF)
10. Consent
When you choose to provide your personal data, you expressly give your consent to the collection and use of such data in accordance with what is stated in this charter and applicable law.
11. Access to Your Personal Data
According to law no. 78-17 of January 6, 1978, relating to data processing, files, and freedoms, you have the right to obtain communication and, if applicable, rectification or deletion of data concerning you through online access to your file. You can also contact:
- email address: [email protected]
It is reminded that any person may, for legitimate reasons, object to the processing of data concerning them.
12. Changes
We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These changes will take effect upon publication of the new charter. Your use of the site following the entry into force of these changes will constitute acknowledgment and acceptance of the new charter. Otherwise, and if the new charter does not suit you, you must no longer access the site.
13. Effective Date
This charter came into effect on 18 06 2024